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Welcome to MOKSHO! We value your privacy and are committed to safeguarding your personal information. This Privacy Policy describes how MOKSHO ("we," "us," or "our") collects, uses, and protects the information of users ("you" or "your") who use our personalized interview service.

1. Information We Collect

When you register with MOKSHO, we may collect the following information to provide our personalized interview services:

• Personal Information: This includes your name, email address, and other contact information necessary to set up your account.
• Uploaded Resume: When you upload your resume, we use it solely for generating interview-related content tailored to your job application. We do not store any personal information contained in your resume.

2. How We Use Your Information

Your information is used solely for the purpose of providing personalized interview services, including:

• Resume Assessment: We analyze your resume to evaluate its fit for the specified job role and to provide recommendations for improvement.
• Interview Question Generation: We generate interview questions based on your job role and resume to help you prepare effectively.
• Answer Evaluation: If you choose to record interview answers, we transcribe and analyze your responses to provide feedback and a scoring assessment.
• Certification: For users scoring above 7.5, we provide a certificate that includes a video of your best answer and is valid for six months.

3. Data Storage and Retention

We retain the following data in line with our services:

• Interview Results: Interview results, including assessment scores, are stored for 90 days. They are automatically deleted after this period.
• Answer Videos: Answer videos recorded by you are retained for 90 days, after which they are permanently deleted.
• Certification Data: Certification data, including the best-answer video embedded in the certificate, is available for six months from issuance and is automatically deleted afterward.

4. Data Sharing

We do not share your personal information, interview results, or recorded answers with any third parties, except as required by law or to facilitate secure payment processing through Stripe.

5. Payment Processing

All payments are processed securely by Stripe. We do not store or have access to your credit card information, as Stripe handles the payment details in compliance with PCI-DSS standards.

6. Your Rights

You have the right to:

• Request access to or deletion of your data at any time.
• Withdraw consent to data processing where applicable.

Please contact us at interviewer@moksho.com for any data-related requests.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

MOKSHO Support Team
Email: interviewer@moksho.com